Care
Plan:
If you have insurance through your employer,
you probably are in a managed care plan. If you are in Medicare, you might
be in a managed care plan too. You can't always tell from the name of
the plan. It's the rules that count.
When you signed up for your insurance plan, you agreed to its rules. You
were probably given a packet that describes the kind of coverage you have.
To avoid misunderstanding's about your coverage, you need to read the rules
of your insurance plan. For most plans, the important rules fall into
these categories.
Doctors
and hospitals the plan works with.
Managed care plans sign contracts with certain doctors and hospitals to
care for their plan members. Your plan may refer you to them as providers.
This group of providers is often called the plan's network. Like you,
they have agreed to follow the plan's rules. Your insurance company may
not pay for you to go to a provider outside your network, it may pay less
than it would for a network provider. In either case you are responsible
for the part of the bill that the plan doesn't pay.
Even
if your doctor is part of the paln's network, he or she may prefer to
send patients to a hospital that isn't in the network. If so, ask if your
doctor can send you to a hospital in the network. If that isn't possible,
you can ask the insurance company if it will approve the use of the out-of-network
hospital. If no other arrangments can be made, you might have to see another
doctor.
Rules
for seeing specialists.
Many managed care plans won't pay for you to see a specialist unless your
primary care physician (usally your family doctor) thinks it is necessary.
If you see a specials without a referral, you might have to pay more for
the care you recieve.
Rules
for getting expensive services.
If your doctor decides that you need to go to the hospital, have surgery,
or have certain tests, your insurance company may refuse to pay for it
unless it can preauthorise the treatment (approve it beforehand).
Medicines
the plan approves.
Almost every managed care plan has a drug formulary. A formulary is a
list of prescription medicines the your health has approved. If a drug
isn't on the formulary, you'll probably have to pay more for it (Example:
Viagra). If necessary, show the list to your doctor when the doctor when
the doctor writes you a prescription.
Working
with your managed care plan can be confusing, but remember: You can always
call your insurance company for help. Write down it's phone number where
you won't forget it!
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